Watch Repair

Watch Repair

A full-service watch repair starts at $425.00 and comes with an A&E Watches one year warranty. Wait times are generally around 2-4 weeks for a complete overhaul.

Overhaul Includes:
Ultrasonic Cleaning – Watch movement is disassembled and cleaned.
Lubricating the Movement – Each pivot of the watch train wheels, and balance staff are properly lubricated with high grade lubricants.
Timing Calibrations – Balance wheels are meticulously timed.
Pressure Testing – All waterproof watches are pressure tested to 330 feet.
Wrist Motion Simulation – On all automatic watches.

Polishing and Detailing Includes:
Bracelet Service – Your bracelet is carefully examined and if necessary, serviced and or tightened.
Hand Refinish of Case & Bracelet – Polishing will restore your timepiece to its original luster.
Ultrasonic Cleaning – Maintains the brilliance of your case and band.

When you send your watch to A&E Watches, we will email you wth an estimate for your repair within 3 business days. Estimates will include all parts that we recommend replacement for. The parts will be replaced with factory (Rolex/Cartier/Patek Philippe, etc.) appropriate parts. Once you approve the repair, please allow 2-4 weeks for the completion of the repair. Your watch will be brought to factory standards prior to shipment back to you.

Sending your watch:
Our Repair Center is located at the Gift & Jewelry Center in the SOMA District of San Francisco. The Gift & Jewelry Center is a secure building. Please call ahead to schedule a drop off or pick up of your watch.
Please, do NOT send your watch in for repair without contacting the A&E Watches repair center first. When sending your watch please include a note/letter inside the package determining the problem of your watch, also include your full contact information along with the package/shipment so we can contact you if needed. If you ship your watch to us, please verify that it is fully insured for the value of the watch, you can always contact us for evaluation for shipping value.

Please ship your watch to:
A&E
Attn: Repair Center
888 Brannan Street, Suite 161
San Francisco, CA 94103
United States of America
415.437.3264
Toll Free: 800.590.0521

We can provide you with a fully insured shipping label for a cost of $75-$100 depending on the value of your watch

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