Expert Rolex Repair in San Francisco
Since 1990, A&E Watches has been the premier local alternative to Authorized Dealers for Rolex Servicing. Located in the Heart of San Francisco’s SOMA Gift & Jewelry Center, we provide expert, in-house care for your timepiece without the long wait times or the uncertainty of shipping your watch across the country.
Why San Francisco chooses A&E for Rolex Service
● Local Expertise: Skip the mail. Visit our secure showroom at the Gift & Jewelry Center to speak with our experts in person.
● In-House Master Watchmakers: Your watch never leaves our shop. All the work is done on-site in our professional SF lab by our certified watch makers.
● Quick Turnaround
Avoid the 6- month waitlists at the factory; get back to wearing your watch in weeks, not months.
● Authentic Standards: We use professional- grade tools and authentic parts to ensure your Rolex meets factory performance standards.
Warranty Exclusion
● Third-Party Interference: Any service, opening of the case, or repair performed by a third party (any person or entity other than A&E Watches or Rolex Factory Service) immediately voids all warranty coverage.
● Vintage Models: Any watch produced before 1975.
● Parts: Replacement parts (gaskets, crystals, crowns, dials, etc.) are excluded unless stated in writing.
● General: Normal wear and tear, water/moisture damage, loss, theft, or misuse.
Our Local Drop-Off process
We accept secure shipments from across the country, most of our San Francisco clients prefer our easy Drop-Off method.
1. Visit Our Showroom: Bring your Rolex to our secure SF location (888 Brannan st ste 161) for an initial inspection.
2. Expert Evaluation: Our team will assess the timing, water resistance, and movement health.
3. Detailed Quote: You’ll receive a comprehensive estimate for the necessary service.
4. Professional Overhaul: Our Process includes ultrasonic cleaning, lubrication, timing calibration, and pressure testing.
5. Secure Pick-Up: Once your 1-year A&E warranty backed service is complete, pick up your watch in person.
How We Polish a Rolex
Refinishing, not buffing. Done by hand in our San Francisco
workshop — your watch never leaves the building.
- Assess. We check case thickness and factory
bevels to see how much metal is safe to touch. - Disassemble. Bracelet, movement, bezel, and crystal
come off and out. - Hand finish. Brushed and polished surfaces
restored separately. Sharp lug lines, not rounded. - Seal and test. New gaskets, water resistance
verified before pickup.
QA: Should You Polish a Vintage Rolex?
It depends, a true professional will give a true opinion and in our case, an outstanding finish. See our Rolex Submariner collection.
The A&E Warranty - One Year Service Warranty
Every Rolex overhaul performed by A&E Watches is backed by our exclusive one year limited warranty. This warranty covers the labor during the overhaul.
Please note that this is an independent A&E Watches warranty that is not affiliated with or provided by Rolex Watch U.S.A.
Looking to upgrade?
Browse our current collection of New & Pre-owned Rolex San Francisco →
Have Questions about our process?
Contact our SF team today.
Ready to ship your watch?
See our full shipping instructions and repair process →
